Printing FAQ's
We've put together a list of some of the most commonly asked questions from our clients regarding printing: from file formatting to color matching to questions about the order process.
If you find yourself with questions unanswered or have a suggestion to add to the list, please give us a call at (614) 899-1403 or send us an email at service@yespress.com. We're always here for you!
- What type of products and services do you provide?
- How do I go about getting an estimate from you?
- What file format should I use when submitting my electronic document for printing?
- Once I submit the documents, how long will it take to finish my job?
- What is a proof and why is it important that I look at it?
- At what resolution should I save my photos and graphics?
- Tips on how to save your design files
- Why do the printed colors look different from the colors on my screen?
- What is the Pantone Matching System?
- Is white considered a printing color?
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Good question! We are a full service shop and offer a wide range of products and services. To see a full listing and description of what we can offer you, check out the Products tab on our homepage for descriptions of what we provide. If you can't find what you're looking for, feel free to give us a call or send us an email to see how we can help you!
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Well, since you are here, we would suggest you use our online estimate request form. You can get there by clicking the "Request an Estimate" button located at the top of your screen, or on the homepage just above our introduction. Otherwise, the best way to ensure that we get all the information necessary to do an accurate quote is to give us a call and talk with one of our customer service representatives. We look forward to working with you!
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What file format should I use when submitting my electronic document for printing?
PDF (Portable Document Format) is the most common and preferred file format for submitting digital documents. With the installation of a PDF print driver on your computer, virtually any program can generate a PDF file suitable for printing. Both commercial and free PDF print drivers are available online for download from different sources.
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Once I submit the documents, how long will it take to finish my job?
Simple jobs are often completed in less than an hour. Some jobs, however, may take several days to complete depending on their complexity and size. We always strive to provide an accurate estimate of the turnaround time for each job we do. And we’ll always work with you to find ways to complete your project when you need it.
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What is a proof and why is it important that I look at it?
Think of it as a sneak-peek of the final product. In printing terms, a proof is a one-off copy of your document after all modifications and printing setup processes have been completed.
It is your last and best opportunity to make sure that the print job comes out just the way you want.
By carefully inspecting the proof, you can help us assure an accurate, flawless delivery of your print job on the first run. Once you look over the proof and give us your approval, we send that exact file to print, so this step is crucial in guaranteeing your satisfaction with the order.
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At what resolution should I save my photos and graphics?
A very common question!
Resolution should be set to 300 dpi.
Pictures and graphics pulled from the internet are often low resolution, typically 72 dpi or 96 dpi. Avoid these graphics, as they will appear pixilated and blocky when printed.
Also note that you should save all photos in CMYK mode, not RGB mode when possible. Images saved in RGB mode may not print properly. If you are unable to save your image in CYMK mode, please let us know.
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Tips on how to save your design files
Make them print ready and acceptable for us to print. Here are some helpful tips for the most common programs we encounter:
COREL DRAW:
Saving your Corel Draw file as an Adobe Illustrator EPS
• Embed all Images
• Convert all your text/copy to outline fonts
• Export as Illustrator EPSFREEHAND:
• Embed all Images
• Convert all your text/copy to paths
• Export as Illustrator EPS or PDFPAGEMAKER:
Saving your PageMaker file as an EPS
• Embed all Images
• Convert all your text/copy to outline fonts
• Export your file as an EPS using the below settings:
Postscript Level 2
CMYK Mode
TIFF format and
BinaryPUBLISHER:
You will need to have the full version of Adobe Acrobat PDF. If you don’t please download and use our Adobe Job Ready Program. If you do have the full version of Adobe Acrobat PDF please follow the steps below.
Under File, Print, select Adobe PDF writer
Under Properties select Press Quality and Save your PDFDon't see your program here, or are still having issues? Feel free to give us a call and we'll assist you!
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Why do the printed colors look different from the colors on my screen?
In short, printers and monitors produce colors in different ways.
Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model. Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model.
When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses what it thinks is the closest color that will match. Programs like Adobe Photoshop will allow you to choose which color will be replaced. Others may not.
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What is the Pantone Matching System?
The Pantone Matching System (PMS) is a color reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.
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Is white considered a printing color?
Not typically. Because white is the default color of paper, it is simply recognized as the absence of any ink. However, when using colored paper, white ink may be used if any text or graphic requires it.